Frequently Asked Questions

GEM365 provides end-to-end Microsoft Dynamics 365 solutions, including Business Central ERP, Dynamics 365 CRM, Microsoft 365, SharePoint, and Power BI.
We help with consulting, customization, implementation, and ongoing support so your business runs more efficiently.

We work with a variety of industries such as manufacturing, financial services, healthcare, e-commerce, and project-based organizations.
Our Dynamics 365 and Business Central solutions are customized to match each industry’s specific workflows and compliance needs.

We help organizations modernize their operations by integrating cloud-based Microsoft technologies such as Dynamics 365, Power Platform, and Microsoft 365.
Our approach focuses on automation, data-driven decision-making, and collaboration tools that improve productivity and efficiency.

Yes, GEM365 develops customized Microsoft solutions to fit your specific business requirements. Whether you need a tailor-made CRM or ERP setup, or a custom application, we work with you to build solutions that align with your business goals.

You can begin by scheduling a free consultation through our website. During this session, we’ll assess your business requirements and recommend the best solution based on your specific needs and challenges.

Business Central ERP is a comprehensive business management solution designed for small and medium-sized businesses. It helps streamline accounting, supply chain, operations, and customer service, providing better insights and control over your processes.

Absolutely! GEM365 provides training for your team to ensure a smooth transition to Microsoft applications. We also offer ongoing technical support to help resolve any issues and keep your systems running efficiently.

Power BI is Microsoft’s business intelligence tool for data visualization and analytics.
It helps your company make informed decisions by turning complex data into interactive dashboards and real-time insights.

All our solutions follow Microsoft’s enterprise-grade security standards, including multi-factor authentication, encryption, and advanced threat protection.
Your business data stays safe, private, and compliant within the Microsoft cloud environment.

Dynamics 365 CRM improves customer management by centralizing sales, marketing, and support data.
It automates repetitive tasks, tracks leads and enables your team to deliver more personalized customer experiences.

Implementation time varies based on the project’s size and complexity.
Smaller setups can take a few weeks, while full-scale ERP or CRM implementations may take several months.
We define clear milestones with each client to keep projects on track.

Yes. We integrate third-party systems with Microsoft tools such as Dynamics 365 and SharePoint to create seamless, connected workflows across your business.

Costs depend on the chosen solution, level of customization, and project scope.
We provide flexible pricing models and detailed quotes after an initial consultation.

Yes. We assist businesses in migrating to Microsoft Azure or other cloud platforms.
Our team ensures minimal downtime, data integrity, and smooth transitions to the cloud.