Frequently Asked Questions
What services does GEM365 offer?
GEM365 specializes in providing Microsoft Dynamics 365 solutions, including Business Central ERP, Dynamics 365 Sales (CRM), Microsoft 365, SharePoint, Power BI, and more. Our services include consulting, software development, implementation, and ongoing support to help businesses optimize their operations.
What industries does GEM365 serve?
GEM365 supports a wide range of industries, including:
- Manufacturing
- Financial Services
- Healthcare
- E-commerce
- Project-Based Organizations
Our solutions are designed to be adaptable to each industry’s unique needs.
How does GEM365 support digital transformation?
We empower businesses to embrace digital transformation by utilizing cloud-based technologies, artificial intelligence, and data analytics. We help integrate Microsoft applications into your business processes, optimizing workflows and increasing operational efficiency.
Does GEM365 offer custom solutions?
Yes, GEM365 develops customized Microsoft solutions to fit your specific business requirements. Whether you need a tailor-made CRM or ERP setup, or a custom application, we work with you to build solutions that align with your business goals.
How do I get started with GEM365?
You can begin by scheduling a free consultation through our website. During this session, we’ll assess your business requirements and recommend the best solution based on your specific needs and challenges.
What is Business Central ERP, and how can it help my business?
Business Central ERP is a comprehensive business management solution designed for small and medium-sized businesses. It helps streamline accounting, supply chain, operations, and customer service, providing better insights and control over your processes.
Do you offer training and support?
Absolutely! GEM365 provides training for your team to ensure a smooth transition to Microsoft applications. We also offer ongoing technical support to help resolve any issues and keep your systems running efficiently.
What is Power BI, and how can it benefit my company?
Power BI is a data visualization tool that helps businesses make informed decisions by providing insights from complex datasets. With Power BI, you can create interactive dashboards and reports that offer a clearer understanding of your company’s performance.
How secure are the solutions offered by GEM365?
All solutions provided by GEM365 adhere to the highest security standards, including Microsoft’s built-in security features like multi-factor authentication, data encryption, and advanced threat detection. Your business data is fully protected in the cloud.
What is Dynamics 365 CRM, and how can it improve my customer relationships?
Dynamics 365 CRM helps manage customer interactions, streamline sales processes, and improve customer service. It centralizes customer data, allowing your team to track leads, automate tasks, and deliver personalized experiences to clients.
How long does it take to implement a solution?
The timeframe varies based on the scope of the project. A basic implementation might take a few weeks, while more complex solutions could take several months. We work closely with clients to establish timelines that align with their business needs.
Do you integrate third-party software with Microsoft solutions?
Yes, GEM365 can integrate third-party applications with Microsoft tools, ensuring a seamless workflow across all of your business systems.
What are the costs associated with GEM365 services?
Pricing depends on the specific solution and the complexity of the implementation. We offer flexible pricing models and can provide a detailed quote after assessing your business requirements during the consultation phase.
Do you provide cloud migration services?
Yes, GEM365 offers cloud migration services to help businesses transition smoothly to Microsoft Azure or other cloud platforms. We ensure minimal downtime and data integrity throughout the migration process.