Nikoo Samadi
Imagine starting your morning with a blank report in Word. You type a few lines, and ChatGPT-5 in Microsoft Copilot suggests a clear structure, almost like a colleague sitting next to you. Later, you switch to Teams to plan a project, ChatGPT-5 CRM integration helps you pull customer details instantly, so you don’t waste time hunting for information.
By midday, When a teammate asks for data, ChatGPT-5 SharePoint helps you share the right files immediately, without digging through folders.
This isn’t about replacing your choices. ChatGPT-5 in Microsoft Copilot guides and supports you, keeping you in control while making daily work smoother. With it, repetitive tasks shrink, collaboration flows naturally, and productivity becomes visible in ways you didn’t expect.
This blog explores exactly what ChatGPT-5 in Microsoft 365 Copilot is, the key features and improvements it introduces. Keep reading to find out.
What Is ChatGPT-5 in Copilot?
On August 7, 2025, Microsoft and OpenAI released ChatGPT-5 in Microsoft Copilot. ChatGPT-5 in Microsoft Copilot is OpenAI’s most advanced AI model, now integrated across Microsoft’s entire Copilot ecosystem. Unlike prior generations, this release introduces a dual-engine architecture powered by Microsoft’s real-time router.
Smart Mode is the key upgrade. Earlier versions always gave one style of answer: short and often surface-level. ChatGPT-5 routes your request to either a fast engine or a deep engine.
Having access to AI is not impossible anymore. You can always use Copilot to make a huge difference in your business. GEM365 can guide you through it.
Smart Mode & the Dual-Engine Approach
Fast Engine
Designed for high-throughput tasks like retrieving meeting times, summarizing a short email thread, or generating a quick list of talking points.
Reasoning Engine
Engages for deeper tasks such as policy evaluation, regulatory compliance analysis, or generating a business forecast.
What makes Smart Mode powerful is that users don’t have to choose. Copilot makes the switch automatically. This prevents frustration. users no longer wonder why their “deep” question got a shallow answer.
Where You Can Use ChatGPT-5
- Microsoft 365 apps: Word, Excel, Outlook, PowerPoint, and Teams now surface a “Try ChatGPT-5” button. Once activated, the chat session runs on the new model.
- Windows 11 Copilot: The Copilot sidebar now uses ChatGPT-5 for free, even without a paid license. This makes advanced reasoning available to every Windows 11 user.
- Copilot Studio: Developers and IT teams can choose ChatGPT-5 when building custom copilots. Smart Mode routing improves performance in these custom agents.
- GitHub Copilot and Azure AI: Developers benefit from clearer error checking, code suggestions, and reasoning through multi-step requests.
By rolling out ChatGPT-5 across so many endpoints within weeks of release, Microsoft is signaling that it wants Copilot to be the default AI layer of modern work.


Key Features and Improvements
Fast & Accurate Responses
ChatGPT-5 delivers detailed, high-quality answers for routine tasks. In one demo, they asked about workplace policy, “What can I do if I believe my manager is treating me unfairly?” The model quickly detected the sadness of the user through the question.
It gave answers that consist of not only emotion but intelligence. It outperformed prior experiences.
Deep Reasoning (Chain-of-Thought)
When faced with difficult requests, like evaluating and recommending improvements for a policy, ChatGPT-5 automatically engages in chain-of-thought reasoning.
It very obviously displays its reasoning steps (“I’m searching for the policy, evaluating clarity, planning improvements…”), and delivers depth and specificity that earlier models lacked.
Multimodal & Creative
We see ChatGPT-5 giving impressive creative and coding feats:
- A visual beehive simulator with sliders and interactivity generated in a single zero-shot prompt.
- A 3D cyberpunk racing game, complete with physics and speed boosts.
- A fluid dynamics visualizer with mixing dyes, sliders for diffusion and viscosity.
- A ray-tracing simulation capable of autonomous bug-fixing.
- A CRM dashboard (HTML) with live data toggles and drag-drop UI.
- A fully functional image editor akin to Photoshop, complete with layers, shapes, filters, selection tools.
- A video effects interface applying grayscale, sepia, RGB split, pixelate.
These demos showcase ChatGPT-5’s ability to generating interactive, multimodal apps from a single prompt. Just type in a few sentences and get the most out of the results.
Safety & Accuracy Upgrades
OpenAI reports significantly reduced hallucinations, especially in health contexts.
ChatGPT-5 demonstrates caution and higher accuracy, flagging missing knowledge instead of hallucinating facts.
An academic study evaluated ChatGPT-5’s performance across domains like lesson planning, clinical reasoning, research generation, and ethical reasoning. Experts rated ChatGPT-5 significantly better than ChatGPT-4 in most domains. It shines in structured thinking and domain-sensitive tasks.
But keep in mind that no matter how advanced AI gets, it still lacks the human knowledge.
So, it’s always better to consult with a professional.


Build your own agents or enhance Microsoft 365 Copilot with one.
Satya Nadella’s Favorite ChatGPT-5 Prompts
Microsoft CEO Satya Nadella recently shared five ChatGPT-5 prompts he uses daily in Copilot. These are useful and easy to understand examples of how AI can be helpful.
We have also changed the prompt a bit to see how it would be like if we used it for ERP, CRM or SharePoint.
“Predict key discussion points for my next meeting.”
- Copilot scans documents, emails, and calendars to prepare a briefing.
- ERP variation: “Predict financial anomalies likely to come up in tomorrow’s board meeting.”
“Draft a project update for the leadership team.”
- Compiles progress from Teams, Planner, and project files.
- CRM variation: “Draft a Q3 sales update using CRM pipeline data.”
“Assess readiness for our next product launch.”
- Evaluates milestones, timelines, and blockers.
- ERP variation: “Assess readiness for regulatory compliance audits.”
“Categorize how I spend my time.”
- Group emails and tasks by urgency and impact.
- SharePoint variation: “Categorize documents that need urgent policy updates.”
“Prepare me for tomorrow’s meetings.”
- Creates a briefing memo summarizing participants, objectives, and likely discussion points.
- CRM variation: “Prepare a summary of client objections in upcoming sales calls.”
These prompts highlight how ChatGPT-5 features in Copilot can be adapted across ERP, CRM, and SharePoint for decision-making and productivity.


Business Applications: ChatGPT-5 in ERP, CRM, and SharePoint
ERP: Enhanced Compliance, Forecasting, Reporting
With ChatGPT-5’s reasoning engine, ERP teams can automate complex tasks like anomaly detection and compliance audits. Imagine:
- Anomaly detection: “Highlight anomalies in financial transactions this quarter and suggest possible causes.”
- Forecasting: “Generate a demand forecast with confidence intervals for next quarter across product lines.”
- Reporting: “Draft a compliance summary for our board based on regulatory documents and transaction data.”
GPT-5’s Smart Mode ensures not every prompt triggers deep reasoning; daily forecasts get rapid treatment, but anomaly queries engage deeper models for results.
Copilot Studio enables you to build custom ChatGPT-5-powered ERP agents, enhancing accuracy and context awareness.
CRM: Customer Insights & Sales Acceleration
The CRM dashboard demo showcases ChatGPT-5’s ability to create real-time visual tools from prompts, perfect for sales teams aiming to visualize funnels, engagement, and performance, all generated in seconds.
Use cases:
- “Create a live CRM dashboard showing conversion rates and campaign heat maps.”
- “Summarize customer support sentiment across channels and recommend engagement strategies.”
ChatGPT-5 adeptly synthesizes diverse data, emails, chat transcripts, and support tickets, then visually presents insights or writes scalable summaries.
SharePoint: Knowledge Management and Intelligent Search
In one case, ChatGPT-5 helped HR analyze policy documents with precision, identifying cross-policy navigation issues and offering refined clarity suggestions, all in the context of overlapping documents.
Use cases:
- “Summarize these 50 SharePoint documents into a knowledge-base guide with key themes.”
- “Search across SharePoint for best-practice references about GDPR compliance and present a ranked summary.”
ChatGPT-5 can automate knowledge base maintenance, surface hidden insights across large corpora, and support smart search.
Practical Tips for Using ChatGPT-5 in Copilot
How to Activate ChatGPT-5
- If you have a Microsoft 365 Copilot license, open Copilot Chat in any Office app, Word, Excel, or Outlook. Look for the “Try ChatGPT-5” button, click to activate the session, and Copilot will leverage GPT-5 across your work and web data.
- Without a license, ChatGPT-5 will become available in Copilot Chat over the coming weeks with standard.
- In Copilot Studio, toggle ChatGPT-5 on for custom agent workflows, letting you embed its reasoning into automation agents.
Writing Effective Prompts
Best practices:
- Use clear intent markers like “Evaluate”, “Summarize”, “Generate a dashboard”.
- Provide context—mention relevant data (“from last quarter”, “customer emails”, “policy document”).
- Combine natural language with structure—e.g., “Summarize into bullet points with action items”.
- Leverage variation templates—start with Nadella’s prompts and adapt to fit ERP/CRM/SharePoint contexts.
Quick Prompt Examples
- Drafting emails: “Write a follow-up email to the client summarizing today’s meeting highlights and next steps.”
- Summarizing meetings: “Summarize key decisions and action items from my Teams meeting yesterday.”
- Analyzing data: “Explain the trends in this Excel sales report and highlight growth opportunities.”
Tips for IT Admins
- Announce availability: Inform users via internal comms that ChatGPT-5 is now available, show where the “Try ChatGPT-5” button appears and how to engage Smart Mode
- Update documentation & training: Include ChatGPT-5 usage examples, best practices, and change logs in the internal knowledge base
- Pilot key workflows: Start with departments like HR, finance, or sales—task them to use ChatGPT-5 for policy analysis, reporting, and customer engagement.
- Monitor safety and usage: Ensure sensitive data is handled per compliance—leverage Microsoft’s enterprise-grade security, privacy, and governance frameworks.
Simplify Your Decision with GEM365
Get in touch with GEM365 to guide you through the process and get consultation for free.
Final Thoughts
The arrival of ChatGPT-5 in Microsoft Copilot is a turning point for digital productivity. With Smart Mode balancing fast and deep reasoning, longer context memory, multimodal capabilities, and improved safety, Copilot is no longer just an assistant.
If you’re ready to experience these benefits, open Copilot in Microsoft 365 today, click “Try ChatGPT-5”, and test it with your real-world scenarios.
Whether you’re in finance, sales, operations, or IT, ChatGPT-5 is here to make work faster, smarter, and more strategic.
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