Nikoo Samadi
If you’ve heard about Microsoft 365 but aren’t quite sure what it includes or how it compares to the old Microsoft Office, you’re not alone. While many still associate it with apps like Word and Excel, the platform has grown into much more.
Today, it’s a cloud-based suite that blends productivity tools, team collaboration, and built-in security to help businesses work smarter, wherever their teams are.
In this article, we’ll explore what the platform really offers, what’s included in its subscription, and the key ways it can support your business growth.
What’s Included in Microsoft 365?
Formerly known as Office 365, Microsoft rebranded the service in 2020 to reflect its broader purpose, beyond office apps, it now covers a wide range of tools and cloud capabilities.
Here’s what businesses typically get:
Productivity Apps
You still receive:
Word
Excel
PowerPoint
Outlook
OneNote
Access (PC only)
These tools are always up to date with new features and better security.
Cloud Tools and Services
OneDrive for Business – Secure cloud storage and sharing
Teams – Central hub for meetings, messaging, and real-time collaboration
SharePoint – Document sharing and internal communications
Exchange Online – Secure, professional email services
Security & Management
Malware and phishing protection with Microsoft Defender
Device management and access control with Intune
Data Loss Prevention policies to avoid leaks
Some plans also include tools like Power BI and Power Automate for data reporting and workflow automation.
How Microsoft 365 Helps Your Business
Your business faces daily challenges. Such as managing communication, protecting data, and keeping everyone aligned. This platform helps your business handle these efficiently. Here’s how:
1. Work from Anywhere
Since it’s cloud-based, Microsoft 365 lets your team access tools and files from anywhere with an internet connection which is perfect for hybrid or remote teams.
2. Real-Time Collaboration
Tools like Microsoft Teams and OneDrive allow for real-time co-authoring. Everyone can work on the same document, track changes, and leave comments.
3. Built-In Security
It’s business features include enterprise-level protection: multifactor authentication, encryption, and threat detection. All are managed from a centralized dashboard.
4. Scalability and Flexibility
Whether you’re a startup or growing enterprise, Microsoft 365 scales with your needs. Add or remove users and adjust tools as your team grows.
5. Automatic Updates and Support
You always have the latest tools. Therefor, no manual installs needed. Microsoft provides reliable support as part of the subscription.


How Microsoft 365 Helps Your Business: Real Data, Real Impact
Here’s what real-world data says about the benefits of Microsoft 365 for business:
1. Time Savings Through AI
- UK Civil Service found users saved 26 minutes/day with Copilot—entry-level roles saved up to 37 minutes.
- TAL (a life insurer) saved 1–2 hours per person weekly via document summarization and task automation.
- Copilot use led to 30 fewer minutes spent on email weekly, and 12% faster document completion.
2. Cost Reductions and Simpler IT
- Forrester reports Microsoft E3 users saved $1,500/user/year, with a 205% ROI.
- Software deployment time dropped by 25%; endpoint onboarding was 75% faster.
- Help desk tickets dropped by 15%, improving IT efficiency.
3. Security and Compliance
- MFA users are 99.9% less likely to be compromised.
- Helps businesses comply with GDPR, HIPAA, ISO 27001, and more.
- Built-in tools like Microsoft Defender and Conditional Access reduce the need for third-party solutions.
4. Collaboration and Remote Access
- Real-time editing in Word, Excel, and PowerPoint means less confusion and fewer duplicate files.
- SharePoint and OneDrive allow access from anywhere.
- Microsoft Teams reached ~300 million users by mid-2023, showing its impact.
5. Powerful Insights and Automation
- Power BI helps teams visualize performance metrics without needing a data analyst.
- Power Automate streamlines approvals, onboarding, and reporting and reducing human error.
Simplify Your Decision with GEM365
Get in touch with GEM365 to guide you through the process and get consultation for free.
Choosing the Right Microsoft 365 Plan
The subscription isn’t one-size-fits-all. Each business has unique needs around:
- Team size
- App access (desktop vs. web-only)
- Security requirements
- Device and data management
The right plan depends on how your team works. Whether you’re after core Microsoft 365 business features or advanced automation and security, there’s a plan that fits.
If you’re unsure which plan to choose, GEM365 offers free consultations to help you match the right tools with your team’s workflow.
Final Thoughts: Is Microsoft 365 Right for Your Business?
Microsoft 365 helps your business by improving how your team communicates, collaborates, and protects its data. With flexible plans and powerful tools, it supports businesses of all sizes as they grow and adapt.
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