Help Center
Microsoft Dynamics 365 Business Central
Getting Started (4)
Switching companies and environments
Personalizing your workspace
Navigating the Role Center
Logging in to Business Central for the first time
Finance (5)
Closing an accounting period
Reconciling a bank account
Running the Trial Balance report
Creating and applying a credit memo
Posting a sales invoice
Sales & Purchasing (3)
Setting up a new customer
Recording a purchase invoice
Creating a sales quote and converting it to an order
Inventory (2)
Understanding costing methods
Adjusting inventory quantities
Reporting & Analytics (2)
Exporting any list to Excel
Building an account schedule (financial report)
Administration (1)
Assigning user permission sets
Microsoft SharePoint
Getting Started (3)
Following a site and setting favorites
Understanding sites, libraries, and lists
Accessing your SharePoint site
Documents (4)
Recovering deleted files from the Recycle Bin
Restoring a previous version of a file
Co-authoring a document in real time
Uploading and sharing a document
Metadata & Organization (2)
Creating a filtered view
Adding columns and metadata to a library
Permissions (2)
Breaking inheritance on a library or folder
Checking who has access to a site
Pages & Sites (2)
Setting up push notifications for on-premises SharePoint
Creating a new page
Troubleshooting (2)
Resolving sync issues with OneDrive
Fixing 'Access Denied' messages
Microsoft 365
Account & Sign-in (3)
Installing Office desktop apps
Setting up multi-factor authentication (MFA)
Resetting your password
Outlook & Email (4)
Recovering deleted email
Creating inbox rules to organize mail
Setting an automatic reply (out of office)
Creating an email signature
Teams (4)
Scheduling a meeting in Teams
Joining a Teams meeting
Sharing files in a channel
Understanding Teams licensing tiers
OneDrive & Files (2)
Sharing a file or folder externally
Syncing files to your computer
Security & Compliance (2)
Managing app and device sign-ins
Recognizing and reporting phishing emails
Troubleshooting (3)
Teams audio or video not working
Can't send or receive email
Office app won't activate
General Support & FAQ
Getting Help (3)
Understanding ticket priorities and response times
What information to include in a support request
How to submit a support ticket
Common Questions (5)
How is my data backed up?
Do these apps work on mobile?
How do I change my display language?
Why can't I see a company, site, or file?
Which browser should I use?